contact

SALES DEPARTMENT
ORDERDESK
TRUCK APPOINTMENT
CONTACT NUMBERS
VISITOR ANNOUNCEMENT

SALES DEPARTMENT

monday – friday: 8h30 – 16h30​

sales@aet.be
+32 3 570 01 70

Please contact our sales department for all commercial questions.

Please click the button below if you wish to receive an offer.

 

receive offer

orderdesk

monday – friday: 8h00 – 16h00

orderdesk@aet.be
+32 3 570 00 70

To obtain your VOR number, please click the button below.

 

contact orderdesk

TRUCK APPOINTMENT

In order to guarantee smooth operations at our warehouse we work with a system of pre-announcements.

  • To pre-announce your truck fill out below form.
  • Cargo + 40 ton needs to be announced 48hrs (working days) in advance and be accompanied with technical drawing and lifting instructions
  • Trucks without pre-announcement will receive access to our terminal on demand!

 

 

SAFETY RULES

Safety rules must be followed when entering the terminal.

DOWNLOAD OUR SAFETY RULES

CONTACT NUMBERS

General Number

+32 3 570 00 70

 

Direct numbers

CONTAINER GATE
+32 3 570 00 95
Gate 4: 6h00 – 21h00

BARGE PLANNING
+32 3 570 29 64
6h00 – 21h00

CARGO FREIGHT STATION
+32 3 570 01 76
Breakbulk: 6h00 – 16h00
Wood import: 6h00 – 15h00

NEW VEHICLES
+32 3 570 00 82
Gate 1: 6h00 – 19h00

USED VEHICLES
+32 3 570 00 77
Gate 1: 6h00 – 20h00

VISITOR ANNOUNCEMENT

SAFETY RULES

Safety rules must be followed when entering the terminal.

DOWNLOAD OUR SAFETY RULES

 

NEED TO VISIT OUR QUAY FOR OPERATIONAL / SURVEY PURPOSES?

As of 01-06-2024 all announcements should be done through the Prean platform (https://idp.alfapass.be/).

VISITOR FORM