Contact

CONTACT
LET'S GET IN
TOUCH
MON - FRI: 8h30 - 16h30​

SALES DEPARTMENT

Sales@aet.be

+32 (0)3 570 01 70

Please contact our sales department for all commercial questions. Please click the button below if you wish to receive an offer. 

MON - FRI: 8h00 - 16h00

ORDERDESK

Orderdesk@aet.be

+32 (0)3 570 01 79

To obtain your VOR number, please click the button below to contact our Orderdesk. To pre-register your truck for deliveries, send an e-mail to Orderdesk@aet.be.

MON - FRI: 8h30 - 16h30

OPERATIONS

Operations@aet.be

+32 (0)3 570 29 66

Please contact our operations department for all questions related to our terminal operations.

MON - FRI: 8h30 - 16h30

LET'S TALK

Info@aet.be

+32 (0)3 570 00 70

If you have any other questions or need additional information, please feel free to contact us. 

Opening hours

Car Terminal

Monday – Friday
New Cars: 6h – 19h
Used Cars: 6h – 20h

Warehouse

Monday – Friday
Breakbulk: 8h – 16h
Wood Import: 8h – 15h

Container Gate

Monday – Friday
6h – 21h

In order to guarantee smooth operations at our warehouse we are now working with a system of pre-announcements.

  • The pre-announcement can be sent by email to orderdesk@aet.be or by filling in this form.
  • Every truck visit needs to be announced before 10 am at least 1 day in advance.
  • Cargo + 40 ton needs to be announced 48hrs in advance and be accompanied with technical drawing and lifting instructions.

NEED TO VISIT OUR QUAY FOR OPERATIONAL / SURVEY PURPOSES?

Please fill out our visitor announcement form.

F.A.Q.

Send an email to orderdesk@aet.be with following information: 

  • Shipping line reference 
  • Port of loading
  • Port of destination
  • Vessel name and reference
  • Cargo weight and measurements
  • Cargo description

Pre-announcements need to be send by e-mail to Orderdesk@aet.be

–  Every truck needs to be announced at least 24hrs in advance

 – Cargo weighing more than 40 tonnes needs to be announced 48hrs in advance and must be accompanied by technical drawings and lifting instructions.

  • Follow the signs on the terminal and look out for terminal traffic crossing your way
  • It is required to wear a fluorescent vest at all times 
  • Headlights should always be turned on, indicators should be used when maneuvering 
  • It is not allowed to take pictures or to film without written authorisation
  • You can only drive on the main roads, not between cargo lots 
  • There can be no repair activities without written authorisation
  • It is prohibited to smoke in our buildings or covered areas
  • No access to restricted areas
  • In case of an emergency, please dial 03/570.00.98 for AET Security 

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